“My cashmere coat was less than half a year old. I used it only once. I was thinking about going through the summer, or washing it up. It was then delivered to the Kangjie laundry shop near my home on June 7. Dry cleaning.†The citizen Cao told reporters, “The clothes on the 11th were found to be dyed in light-colored clothes, rolled in cashmere, dark in the sleeves, and covered with a lot of black bristles, similar to eyelashes.†The woman was dissatisfied with the quality of laundry. The clerk immediately used the hair remover to remove the hair. “The clerk said to help me wash back, let me put the clothes in the store and pick it up the next day.†Ms. Cao explained that the results were taken on the 12th and found that in addition to black bristles, there was a little more, and another sleeve was more Two black spots, "I said at the time that the clothes were washed down. I'd like to ask the responsible person to negotiate." The clerk told her, "The leader is not there. He is very busy and has no time. In addition, he has to pay 7 yuan for returning money." Click to check cashmere sweater prices The clerk informed Ms. Cao that the leadership would be in the store on the 14th. As a result, Ms. Cao was told that the leader was busy on the 14th and was not in the store. "I was tossed three or four times like this. Every time no one came to meet with me in person. There is time for office workers to investigate every day." Finally, Ms. Cao had an appointment with the person in charge of the interview at 9 a.m. one day. After 40 minutes, Kang Jie Laundry had the person in charge to come in for an interview. “The clothes are washed and dyed, and they can be seen at a glance. Kang Jie did not recognize it until now. After half a month, he gave me no argument.†Kang Jie responded: Need to go through company processes and consumers can identify Yesterday, the reporter contacted Kang Jie after the laundromat shop staff, she said, "Which are you? No such thing. If consumers feel that washing is not good, you can send to identification." Kang Jie laundry one A manager surnamed Hu immediately called the reporter. “Now consumers are asking for compensation. We also need to go through company processes. We recommend that she go to conduct the appraisal. Now who does not protect the rights?†he explained to reporters, “We are based on Compensation for the results of the appraisal was handled in the past. For Ms. Cao's complaint, our company is also actively handling it.†However, Ms. Cao did not agree with Kang Jie’s statement. “I didn’t tell me who the appraisal fee was. Out, and asked to put clothes in the Kang Jie store. Then, what to do with the cashmere coat is not known." Click to check cashmere sweater prices Industry exposure: Pressure costs for profit, dry cleaners hide "hidden rules" “It is dry cleaning. In fact, it is unclear who is behind the wash.†Mr. Zhang, who has been engaged in laundry work for many years, told reporters that the cost of water laundry is much lower than that of dry cleaning. Even if the clothes are out of order, they only need to use strong decontamination. After the treatment of some heavily polluted areas, it is difficult for ordinary people to distinguish how the laundry was washed after washing and drying. He calculated the account, if using water washing, the cost of washing a piece of clothing will not exceed 0.5 yuan. If the business is good and the amount of laundry is large, the money saved in a month will be considerable, especially for some large-scale chain stores or franchise stores. Counting the venue, consumables, and utilities, the actual cost of washing a piece of clothing will not exceed 6 yuan. The cost of purchasing a dry-cleaning machine costs more than 100,000 yuan. According to him, a barrel of dry-cleaning oil costs about 7,000 yuan. Even if a barrel of dry-cleaning oil can wash 1,000 pieces of clothing, the cost of a single dry-cleaning oil will be 7,000 yuan. Then the operating cost of dry-cleaning machines, water and electricity rent, and dry cleaning The cost of a piece of clothing is at least ten yuan. In comparison, water laundry costs are lower and profit margins are greater. Reporter visited: Most of the picking orders are vague, and it is difficult to protect their rights. Click to check cashmere sweater prices Ms. Cao told reporters, “Friends in the laundry industry know that my clothes are washed and have not been dry-cleaned. Even if I know it, I can't tell and have no evidence.†The reporter visited two dry cleaners when he paid the fees. The shopkeepers stated that they would clean their clothes through dry cleaning. However, the store’s pick-up documents for reporters did not indicate whether they were washed by dry cleaning, nor did they show the effect after washing. “Businesses will not actively write to you about the way of washing or washing results, generally will only give you a verbal commitment, because there is a lot of 'moisture'.†An industry source said, “The verbal promises of the business can not become a consumer The basis for rights protection in the later period.†He said that in the dry cleaning process, the only evidence that can be used as a basis for rights protection is the merchant's bill of lading. However, most dry cleaners do not clearly indicate the details of the laundry. They simply write down the details. Dates, clothing characteristics and laundry prices, if there is a problem with the quality of the laundry in the later period, the consumer does not have enough basis to designate the responsibility of the business. Therefore, when consumers dry-clean clothes, they should try their best to choose a formal large-scale dry cleaning shop, and require the merchant to specify the necessary details such as the washing method on the picking bill so that the problem can be defended in the future. Teach you a trick to identify dry cleaning and washing There is no way to distinguish between dry cleaning and washing, and people in the textile industry told reporters that this is very simple, but many people do not know it. The following two methods allow you to easily identify: The first one: The “Toilet Paper Test†method, which involves taking a small piece of toilet paper in advance and inserting it into the gaps in the clothes. After the clothes are taken back from the laundry shop, if the paper pieces become scraps of paper, you can conclude that the clothes must pass through the water. Second: Put a rubber band in the pocket for testing. If the clothing is dry-cleaned, the rubber band will lose its elasticity and may even break. The water washing will not affect the rubber band. To send their heavy clothes to the dry cleaners to clean, save trouble and peace of mind, but the disputes caused by dry-cleaning clothes are quite a few. Recently, the citizen Ms. Cao dialed the morning newspaper and said that a cashmere coat had been sent to the laundry store after being sent to the Kangjie Laundry Store. After the dry cleaning, it was found to be distorted and dyed, and the clothes were stained with a lot of black bristles. Want to learn more about cashmere sweater: accessible
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Summary:
June 23, 2023